Why do Tibetan carpets have such a distinctive and elegant look?
What kind of rugs will I find in your Sale and James’ Vault?
The luxury discount rugs featured in the Archive Sale section at our website include discontinued colors, sizes, and designs, as well as sample rugs, one-of-a-kind rugs, and carpets with slight imperfections at discounted and near wholesale prices. Styles range from traditional and updated oriental patterns to primitive and modern designs. All are made of the finest hand-spun materials, including wool, wool and blends of silk, bamboo silk, hemp, or linen. Whether you are looking for a small area rug for the bath, a colorful runner for the kitchen, or a special 275x366cm carpet for the living room, Tufenkian promises that you will find authentic, handmade carpets from our Armenian and Tibetan artisans, as well as our newer production from India.
Rug designs found in James’ Vault include traditional Gabbeh and Heriz designs from Iran, beautiful Chinese and Armenian antiques, and a variety of other pieces which James has purchased over his 30 years in the carpet business. While these pieces are not sold at a discount, they are among the best quality and value available today in the handmade rug industry. These rugs are available for purchase online and are available to ship immediately from our warehouses in the US.
Which Tufenkian rugs are produced in Nepal and why?
Which Tufenkian rugs are produced in Armenia and why?
Why are there dark spots or irregular colors in my rug?
Does Tufenkian use vegetable dyes?
What is the Tufenkian Wash?
Why do Tufenkian’s handmade carpets vary in size?
If a piece of yarn pulls out, will my carpet unravel?
Where does the cotton on the fringes come from?
Can Tufenkian carpets be used in a business/public environment?
Does Tufenkian make custom rugs? What is involved?
Why do Tufenkian rugs shed?
Are your carpets treated with a mothproofing chemical?
What’s the best way to maintain my Tufenkian rug?
Can I spot clean my Tufenkian rug?
Does wool clean and wear well?
Can I use Scotchguard on my carpet?
How do I choose the right sized rug?
Do you have any design tips for choosing a rug?
Should I hire a professional interior designer?
How do I use your Wishlist feature to make shopping for rugs easier?
What is pile height?
What is the Tufenkian Custom Rug Program?
How do I purchase a rug online?
How do I purchase a rug from your Design Catalog?
How do I get additional help with my order?
What is your Purchase policy?
What is your shipping policy?
Do you accept orders from customers outside the UK and EU?
What is your return/exchange policy?
What if I need a larger rug than the one I originally purchased?
What is your Custom or Special Orders policy?
Do you offer a discount to members of the design trade?
How do I register as a member of the trade?
What is required to qualify for a Tufenkian Trade Account?
Do you offer product tear sheets?
Why are your rugs so expensive? Am I getting good value?
What materials do you use in your rugs?
Do you have any tips on selling rugs?
What is the history of rug making in Armenia?
Do your rugs come in other sizes or colors?
What Tufenkian carpet (sizes, color) complements this rug?
Why are fold marks are visible in some of your rug images?
If a Tufenkian carpet tag states "100% hand spun Tibetan wool," does that mean the carpet is made in Tibet, or could the carpet be woven elsewhere?
Are the standard sizes of the rugs "true"?